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Practical guide

Travelling with your pens

A trip should never interrupt a protocol, or degrade a product. Car, plane, hotel and borders: here's how your pens travel well.

1. The basic rule: your product's protocol comes first

Each peptide has its own storage requirements: temperature, tolerance outside the cold, how long it keeps after first use. Before any trip, reread your product's protocol, received with your order (Storage section). This page covers transport; the protocol covers your specific product.

2. By car

The enemy is heat: a car interior in full sun goes over 50 °C in summer. Carry your pens in a small soft cooler with an ice pack, in the air-conditioned cabin, never in the trunk, never in a car parked in the sun.

Avoid direct contact between the pen and the ice pack: a mixed pen that freezes can be just as degraded as an overheated one.

3. On a plane: carry-on, never checked luggage

The hold can freeze: your pens travel in the cabin, in an insulated pouch with an ice pack. At security, keep them in their original packaging, show them to the officer and allow a few extra minutes.

4. At destination

First thing on arrival: the fridge, the one in your room, or ask the front desk for one; hotels do this routinely. No minibar that freezes, no windowsill. For a few hours between two stops at a refrigerator, the insulated pouch in the shade is enough.

5. Borders: check before you travel

Import rules vary greatly from one country to another: what you carry without difficulty here may be refused elsewhere. Before an international trip, check the rules of your destination country (customs and health).

Always carry your pens in their original packaging, with the label and batch number visible. We cannot assure you that our products will be admitted outside Canada, and anyone who assures you of that should make you wary.

What if it was left in the heat?

Not yet mixed
Put it back in the cold as soon as possible, in its box. Not yet mixed, it is a powder: that is how it travels to you.
Already mixed
A mixed pen left out of the cold for hours, let alone in a car in the sun, has been through what degrades a peptide: we do not recommend using it, even if it looks clear. Write to us with the product and the date you mixed it before injecting.
Cloudy, discoloured or frozen
If the liquid turns cloudy or changes colour, do not use it. A mixed pen that has frozen is thrown away, even if it has thawed since.

Storage, and how long each product keeps once mixed

The starting list

  • Your pens in their original packaging
  • An insulated pouch and an ice pack
  • Enough needle tips and alcohol swabs, with some to spare
  • A rigid container for used needles
  • A photo of your protocol and of the certificate of analysis on your phone
  • Your product's protocol, reread the day before

This page is provided for educational purposes. The exact storage requirements are in each product's protocol; transport and import rules are a matter for the relevant authorities.

Understand it all

Peptiva in two minutes: who we are, how it works, what the site does for you.

Peptiva in brief

At Peptiva, the starting point is your goal, never a product name.

  • A sealed pen: the powder and its water syringe, joined in one gesture before the first dose. The peptide never touches the air.

  • Every batch is tested by an independent laboratory; certificates of analysis are published batch by batch.

  • Shipped from Quebec by Xpresspost, and a team that answers 7 days a week.

On video

  • Opening the box · 32 sOn-screen text in French.

  • How to use it, in 9 steps · 1 min 10On-screen text in French.

  • Why a pen, not a vial · 30 sOn-screen text in French.

Victor, your VIP butler

Victor

An artificial intelligence with your protocol, your plans and your week in front of him. You write one sentence, he prepares the change, you confirm with one click.

30 days free, once per person, no card.

Meet Victor

The 5 essentials of the site

  1. 1Build my pathUp to three goals, a few questions: your plan, with explained suggestions. Free, no account.
  2. 2Peptiva stacksOne product at the centre, the options paired with it, and the price of the set calculated as you go.
  3. 3My protocolYour units and your schedule, sent by email and in My account.
  4. 4The Peptiva CentrePeptide sheets, guides, FAQ and lifestyle habits, free to read.
  5. 5CalculatorsCalories, protein and hydration: your starting points, in one minute.

Practical

  • Storage

    Not mixed: fridge, or freezer for up to 24 months.

    Mixed: fridge only, never in the freezer.

    The water syringe: always in the fridge.

    Full details
  • Shipping and tracking

    Your order tracking: in My account.

    Times and regions
  • A question?

    A member of the Peptiva team answers, 7 days a week.

    Write to us

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